Empire Dental
Frequently Asked Questions
Answers You Can Trust
We believe good care starts with clear communication. That’s why we’ve gathered answers to the most common questions patients ask us at Empire Dental.
At what age should my children first see the dentist?
The Canadian Dental Association recommends a first visit by age one. Early checkups help kids feel comfortable and let us catch potential issues before they become problems.
What do I do if I have an emergency when the office is closed?
If you have a true emergency, contact Royal Inland Hospital at 250-374-5111. For non-urgent issues, leave us a message — we’ll return your call first thing the next business day.
How can I safely whiten my teeth?
We offer both in-office and take-home whitening systems that are professional grade, safe, and tailored to your teeth. Over-the-counter kits can be harsh or uneven; our approach is personalized and gentle.
What precautions do you take to ensure patient safety?
We follow strict sterilization and infection control protocols and use advanced equipment in a spotless, well-maintained environment.
My gums bleed after brushing. Should I be concerned?
Yes — bleeding can be an early sign of gum disease. Book an appointment as soon as possible so we can assess and treat it before it progresses.
Do you accept my insurance plan?
We accept most major dental insurance plans that allow patients to choose their provider. Our team will gladly confirm your coverage details before treatment.
What payment options do you provide?
We accept credit, debit, and cash. For added flexibility, we also offer 0% interest financing through 123Dentist.
Discover Modern Dentistry with a Personal Touch
Book your visit with Empire Dental today and experience the difference.
